Shipping and order issue policy
What you see before payment, what to check when glass bottles arrive, and how we handle a damaged, incorrect or quality-affected order.
Serviceability and delivery charge
Online delivery is currently checked for Himachal Pradesh, Punjab, Haryana, Chandigarh, Delhi, Uttarakhand, Uttar Pradesh, Rajasthan, Jammu and Kashmir. Your exact address and pincode decide whether an order is serviceable. The delivery charge is calculated and shown at checkout before you pay, so it is part of the total you approve.
Glass-bottle delivery varies by route and order size. If delivery timing is critical, contact us before placing the order rather than relying on an assumed arrival date.
Check the order when it arrives
Please inspect the outer packaging, bottle count and visible bottle condition promptly. Keep the packaging and do not consume a product that appears damaged, unsealed or otherwise unsafe.
Damaged, incorrect or quality-affected orders
Report an eligible issue within 24 to 48 hours of delivery for the fastest resolution. Send the order number, your contact details, a short description and clear photos of the packaging and affected bottle or bottles to support@sagarbeverages.in, or contact us on +91 8352089131.
After verification, the appropriate resolution may be a replacement, account credit or refund to the original payment method. Bank or payment-provider processing time is outside our control.
No general change-of-mind returns after dispatch
Because this is a consumable beverage in sealed glass packaging, we do not accept a general change-of-mind return after dispatch. Issues caused by incorrect customer details, an avoidable delay in reporting, or improper storage after delivery are generally not eligible. This does not limit any remedy required by applicable consumer law.
Need help before ordering?
For a large order, event or shop purchase, call +91 8352089131 or use the contact page before checkout so delivery details can be confirmed.
